We Have an A Plus at the BBB!

It always makes sense to check on a business through the Better Business Bureau before you hire them to do work for you.  If you take a look at our rating, you’ll see we have an A-Plus at the BBB!

This A plus score indicates that we have a rating score of between 97 and 100 points, out of 100 possible points.   We have worked hard for many years to get and keep this rating so that everyone can see that we are a reliable and trusted local business.   The online record shows general information, such as that we started business on Jan 1974 and incorporated in Feb 1980.  It also shows specific information – that we’ve had only two complaints in the last 3 years, and that both of them were resolved appropriately.

You can also see the business standards we follow in our dealings:

  • Build Trust – Establish and maintain a positive track record in the marketplace.
  • Advertise Honestly – Adhere to established standards of advertising and selling.
  • Tell the Truth – Honestly represent products and services, including clear and adequate disclosures of all material terms.
  • Be Transparent – Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees, and procedures that bear on a customer’s decision to buy.
  • Honor Promises – Abide by all written agreements and verbal representations.
  • Be Responsive – Address marketplace disputes quickly, professionally, and in good faith.
  • Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
  • Embody Integrity – Approach all business dealings, marketplace transactions, and commitments with integrity.

You can trust Frye Electric to continue to operate this same way in the future.  If you need any kind of service related to electrical power, please give us a call.  We’ll earn your business with great service at great prices, and we stand behind all our work with a satisfaction guarantee.   Contact us today and see why we have an A-plus at the BBB!

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