Power Pole Damage – Who’s Responsible?

Who Is Responsible for the Power Line from the Pole to the House?

Power pole damage is something that most of us have seen a few times. It usually happens away from our home. But, if it happens near your house who is responsible to have it fixed?

We recently received this request:

“This evening, a car crashed into an IPL pole in front of my residence. The pole broke in half and the mast was pulled away from the house. I would like the repair completed asap as I have no electricity or heat.”

​This image from Indianapolis Power and Light (IPL) shows the division of responsibility between the utility company and the homeowner. This is also commonly true for most other utility companies.

The pole and the service line coming from it belong to IPL. They also own and control the electric meter installed on the house (or business building.) Everything permanently attached to the home belongs to the homeowner. This includes the base which holds the meter and the conduit that houses the wiring. It also includes the weather head and service line anchoring on the roof.

There are different situations that might result in determining who is ultimately responsible to pay for the repairs. However, the first goal is to keep everyone remains safe and the second is to get it repaired quickly.

In the case of a vehicle knocking over the pole, IPL would be responsible for repairing the pole. However, the homeowner would be responsible for repairing the weatherhead, conduit, and any other damage to the building.

If the overhead electric service line to your home appears damaged or broken, call IPL at 317.261.8111 immediately. Don’t touch any of the equipment or limbs touching the equipment, or try to make the repairs yourself. The utility company can advise you of the repair responsibility and next steps to get your power back on.

Frye Electric, Inc. has been in business since 1974. We’ve built a great reputation for excellent service at reasonable prices with tens of thousands of customers. Please contact us for your next electrical service need. We’ll show you why so many people trust us in their homes and businesses.

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